Shipping policy

SHIPPING & DELIVERY POLICY

Average Delivery Times

  • Processing: Once an order is placed, we take 1–3 working days to process it. Orders placed on Friday evenings or over the weekend may require an additional working day.

  • Delivery: Once your order has been dispatched, delivery typically takes between 8–12 working days.

We strive to make the ordering and delivery process as effortless as possible. Below we explain how your Sterling & Vane order will be processed and delivered.

Placing an Order The ordering process at Sterling & Vane is designed for your convenience. Simply navigate to the product page, ensure you have selected the correct variants, and add the product to your cart by clicking the "Add to cart" button.

Review your selection and click on "Proceed to checkout". Please ensure that all your delivery and contact details are entered correctly. Once verified, click the "Continue to shipping" button.

On the shipping page, you can review your address details. As a token of our appreciation, we cover the shipping costs for every order. Your luxury items will be delivered to your door 100% free of charge, with no minimum order quantity required.

Secure Payment Proceed to finalize your order by clicking "Continue to payment". At Sterling & Vane, all transactions are SSL-encrypted, ensuring a completely secure payment environment. We offer a variety of trusted payment methods:

  • Credit Card (AMEX, Mastercard, Visa)

  • PayPal

  • Klarna

  • Apple Pay / Google Pay

Select your preferred method, click "Complete Order," and follow the instructions to finalize your purchase. In the unlikely event that you experience any issues, our team is always ready to assist.

Shipping Your Order You’ve found the perfect addition to your wardrobe, and we want you to enjoy it as soon as possible. To ensure we maintain our high standards while keeping our prices fair, we consolidate our shipments. This sustainable logistical approach helps us reduce our carbon footprint and contribute to a healthier world, without compromising on the quality you expect.

We will keep you updated on the status of your order. If you have any questions or require further assistance regarding your shipment, please do not hesitate to contact us at info@sterlingvane.com. Our dedicated service team will be happy to assist you.